Smartcell praises Design2Please efforts

Abhishek Rungta,  Monday, October 16th, 2006

Friends,

We recently finished a project for Smartcell (represented by Mr. Justin Gambino). The project went off nicely and it delighted Mr. Gambino. When we asked him about his feedback on his experience, this is what he had to say:

I have never ever seen such a commitment to excellence and 100% customer satisfaction as I have from this company. To the staff at Design2please, you have astounded me with your promptness, courtesy and never ending willingness to go above and beyond what I thought you would do. From the initial sale, right through to the delivery of the final product you have been amazingly consistent. While every other web design firm I spoke to told me I would be waiting 4 months for the type of design I wanted including several thousands of dollars. Your team has provided exactly what I wanted faster, better and your pricing is most favorable. Thank you.

Justin Gambino
Director
Smartcell (http://www.smartcell.com.au/)

Thank you, Mr. Gambino. We will try our best to raise our own standards further. We look forward to delight you again with your next project. – Abhishek

Filed under: Portfolio 1 Comment
  • http://www.design2please.com Mukul Gupta

    One thing that I would like to add about this project was that it started with a huge BUMP. Upon almost 70% completion of the work, Mr. Gambino complained that he was not very happy with design and its below his expectation. He also told that he had been “signing off” all the updates just to get through with the design.

    Upon getting this feedback, we immediately replaced the designer and started this project all over again. Yes ! Even after 70% completion ! The reason was that we had been promising very high quality to Justin and it was not right to let him go dissatisfied.

    Now I am happy that this has worked out well in the end as he got what he wanted and we got what we wanted i.e. a delighted client!